ISO 9004:2018 QM Guidance to Achieve Sustained Success Lead Auditor
Welcome to the Skillify ISO 9004:2018 Quality Management Guidance for Sustained Success Lead Auditor course — designed for professionals aiming to excel in auditing practices aligned with the ISO 9004:2018 standard. This standard offers in-depth direction for helping organizations achieve long-term success through the implementation of effective quality management systems (QMS).
Whether you’re a seasoned auditor or just starting out, this program will equip you with the expertise to lead audits, evaluate management systems, and promote sustainable success in organizations. You’ll gain the knowledge to make a real impact in quality management and ensure adherence to principles of continuous improvement and long-term growth.
The Skillify ISO 9004:2018 Lead Auditor course provides a thorough exploration of the principles and processes behind auditing based on the ISO 9004:2018 framework. This standard emphasizes enhancing quality management practices and driving sustainable success by focusing on long-term performance and ongoing improvement. You’ll master the tools and techniques needed to lead audits in organizations striving for excellence.
Throughout the course, you will study essential topics including strategic alignment, customer satisfaction, risk management, and performance measurement in line with ISO 9004:2018. By completion, you’ll be able to conduct effective audits, pinpoint areas for improvement, and guide organizations toward lasting success with a strong QMS.
This course is ideal for professionals looking to elevate their auditing skills and contribute to the long-term success of organizations through best practices in quality management.
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Lead Auditor
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- Duration : 4 weeks (Self-paced)
- Certificate of Completion
- Mobile & Desktop Access
- Teacher : Michael Davis
To join the Skillify ISO 9004:2018 Quality Management Guidance for Sustained Success Lead Auditor course, applicants should meet the following:
- Age Requirement: Applicants must be at least 16 years old.
- Educational Requirements: At least a high school diploma or equivalent. A bachelor’s degree in business, engineering, or quality management is preferred but not mandatory. Familiarity with quality management principles or ISO standards is an advantage.
- Experience: At least two years of professional experience in quality management, auditing, or a related field. Experience with ISO 9001 or similar systems is useful but not essential. Prior auditing experience is beneficial.
- English Language Proficiency: Participants must have adequate proficiency in English to understand course materials and engage in discussions and assignments. Non-native English speakers should possess an equivalent of IELTS 6.0 or a similar recognized qualification.
Qualification# | Unit Title | Credits | GLH |
2200177-1 | Introduction to ISO 9004:2018 and Quality Management for Sustained Success | 8 | 24 |
2200177-2 | The Auditing Process and Planning | 8 | 24 |
2200177-3 | Conducting Audits of Quality Management Systems | 6 | 18 |
2200177-4 | Identifying Non-Conformities, Root Cause Analysis, and Corrective Actions | 6 | 18 |
2200177-5 | Reporting Audit Findings and Leading Audits | 6 | 18 |
2200177-6 | Follow-Up Audits, Continuous Improvement, and Ensuring Long-Term Success | 6 | 18 |
1. Introduction to ISO 9004:2018 and Quality Management for Sustained Success
- Understand the main principles and concepts of ISO 9004:2018 and its significance in achieving long-term success.
- Recognize links between ISO 9004:2018 and other ISO standards such as ISO 9001.
- Identify ways quality management supports sustainability and business performance.
- Create comprehensive audit plans, defining scope, objectives, and criteria.
- Prepare audit schedules, checklists, and allocate resources efficiently.
- Manage audits from initiation to completion in alignment with ISO 9004:2018.
- Apply effective audit techniques, including document reviews, interviews, and site inspections.
- Collect reliable evidence to measure QMS compliance with ISO 9004:2018.
- Lead audit teams and maintain clear communication during audits.
- Detect non-conformities in a QMS and evaluate their impact.
- Perform root cause analysis and define corrective measures.
- Develop improvement plans that close gaps and enhance QMS performance.
- Produce clear, concise, and actionable audit reports in line with ISO 9004:2018.
- Communicate findings and recommendations effectively to stakeholders.
- Demonstrate leadership in guiding audit teams while ensuring objectivity and efficiency.
- Understand the value of follow-up audits to verify corrective action effectiveness.
- Evaluate continuous improvement initiatives within organizations.
- Use audits to foster sustainable performance and long-term results through QMS.
This qualification is ideal for:
- Professionals aiming to become lead auditors in QMS following ISO 9004:2018.
- Individuals seeking to boost their auditing expertise to improve QMS for lasting success.
- Quality managers, internal auditors, and staff responsible for QMS implementation and auditing.
- Leaders in industries like manufacturing, healthcare, and services focused on improvement and performance.
- Those with background in quality assurance, auditing, or management aiming to specialize in sustainability and long-term success.
- Professionals developing leadership skills to manage audit teams and drive continuous improvement.
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Assessment and Verification:
All course units are internally assessed by the approved center and externally verified by Skillify. The assessment follows a criterion-referenced approach, ensuring learners meet all specified outcomes.
To pass a unit, learners must present valid, sufficient, and authentic evidence that meets the set criteria. Assessors will evaluate the evidence to confirm competency.
Assessors are required to keep detailed assessment records to ensure transparency, consistency, and adherence to quality assurance standards.
Our Courses:
Learn to plan, conduct, and lead audits of environmental management systems in line with ISO 14001 requirements.
Develop the skills to audit risk management frameworks and evaluate how organizations identify and manage risk.
Gain the competence to lead audits of occupational health and safety management systems and assess workplace safety controls.
Focuses on auditing food safety management systems to ensure effective hazard control and compliance.
Build practical expertise in leading quality management system audits and evaluating process performance.
Covers auditing requirements for child restraint systems to ensure safety, design, and regulatory compliance.
Prepares participants to audit anti-bribery systems and promote ethical and transparent business practices.
Learn to assess sustainability management systems for events, focusing on environmental, social, and economic impacts.
Develop the ability to audit social responsibility practices and organizational accountability.
Learn how to audit energy management systems to improve efficiency and energy performance.
Provides skills to audit laboratory competence, technical operations, and quality systems.
Designed to develop auditing expertise for quality systems in the medical device industry.
Focuses on leading audits of information security management systems to protect data and information assets.
Covers auditing practices for certification bodies involved in product, process, and service certification.
Introduces conformity assessment principles and auditing approaches used within certification frameworks.
Develops skills to audit proficiency testing providers and ensure reliable testing performance.
Focuses on auditing organizations responsible for producing and managing reference materials.
Provides a strong foundation in audit principles, audit planning, and audit team leadership.
Learn to assess management systems that support long-term performance and continual improvement.
Designed for auditing quality management systems in the petroleum, petrochemical, and natural gas sectors.
Covers auditing of quality plans to ensure consistent delivery of products and services.
Develop auditing skills for quality management systems applied to project environments.
Focuses on auditing information security risk management processes and controls.
Learn to audit information management principles for building information modelling (BIM).
Covers auditing of information management practices during the asset delivery phase.
Develop skills to audit information management throughout asset operation and maintenance.
Focuses on auditing security-focused information management for built environment projects.